Hours & Fees

Resolve Physiotherapy is an ACC registered health provider. This means you don’t need a doctor’s referral first we can put the claim in to ACC directly, and we can provide ACC part-funded treatments.

Clinic Hours

9:00am – 2.30pm, Monday Wednesday and Friday.
There is a toy box in the room so pre-schoolers are welcome!

Fees

Fees in the table are current from 1st January 2025.

Initial fee (45 min)Follow up fee  (30 min(Follow up extended appts
(45 min or 60 min)
ACC $50$40$50 or $75
ACC CSC $45$35$45 or $55
Private $95$85$125 hour assessment for
complex or longer-term
conditions
Private CSC$85$76$125 hour assessment
Breathing pattern assessment$125 (60 min)$95 (45 min)

Should you need to cancel your appointment please do so at least 4 hours in advance to give someone else the chance to book.

If you fail to attend appointments or give cancellation within 4 hours of appointment a $20 surcharge may apply

What To Expect At A Session

  • Initial appointments are generally 40-45 minutes long and follow ups 25 minutes. If you have a longer term, complex or multiple problems an hour-long assessment can be booked on request (see table for extended consult fee)
  • A history will be taken of your current problem, and any relevant past injuries.
  • Charlotte will:
    • assess your problem and make a diagnosis
    • explore biomechanical and sport specific issues that may be barriers to recovery
    • perform posture and muscle balance analysis
    • educate you about the main issues and how to resolve them.
  • To help her clients achieve their goals Charlotte may use a combination of treatments:
    • ‘hands on techniques’: mobilisations, manipulation, muscle energy techniques and/or soft tissue massage
    • exercise prescription: stretches, strengthening or motor control/balance based
    • +/- extended rehabilitation programmes to achieve a return to sport as required
    • taping
    • Advice on foot wear and orthotics (or referral on to a podiatrist when indicated)
    • Charlotte can also refer you for investigations when needed (an x-ray or ultrasound), or to other health professionals for further management as required

For your own comfort please wear a singlet or low neck top if it is a neck problem or bring shorts if it is a back or lower limb problem tissue massage required.